How Empire Comfort Systems collects, uses, and protects your personal information.
Last updated: January 2026
Empire Comfort Systems, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit an inquiry.
We collect information you provide directly when you:
We also automatically collect certain technical information when you visit our site, including IP address, browser type, operating system, referring URLs, and pages viewed. This information is collected via cookies and standard server log files.
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Our website uses functional cookies to maintain session state and optional analytics cookies to understand traffic patterns. You may disable cookies through your browser settings; however, some website features may not function correctly without them.
We retain inquiry and contact form submissions for up to 36 months to support follow-up communications. You may request deletion of your personal data at any time by contacting us in writing.
We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We may use third-party services for website analytics and email delivery. These providers are bound by contractual data processing agreements and are not permitted to use your information for their own marketing purposes.
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data, restrict or object to processing, and receive a copy of your data in a portable format. To exercise these rights, contact us at the address below.
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has submitted personal information, we will delete it promptly.
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Last updated" date. Your continued use of our website following changes constitutes acceptance of the revised policy.
For privacy-related questions or data requests, contact us at:
Empire Comfort Systems, Inc.
918 Freeburg Ave.
Belleville, IL 62220
United States
Submit a request via contact form